書系介紹

此系列由國立成功大學專業英文團隊研發而成，是全台灣第一套以ESP（English For Specific Purposes，專業英文）概念設計，針對不同學科領域需求所設計而成的全方位英語教材。

Introduction of the Series

This series recognizes the varied academic and professional Englishlearning needs of college students as they prepare for different careers. Byadopting the English for Specific Purposes (ESP) approach—one of the most effectiveEFL teaching methods used today—the series equips students with academic skillsfor English-speaking classrooms, while also providing relevant languagetraining to ensure professional success.

本書特色

★   本書分為進入職場、商業會議、顧客服務與職場人際關係等四大主題，內容涵蓋了電話禮儀、如何回應邀約、製作問卷、面試要領、履歷書寫、商用書信等實際應用層面的商用英文技巧。

★   本書各課均以「搭配詞」（collocation）為概念設計練習題，快速引導讀者掌握英語單字搭配的訣竅，不需要死背就能讓單字量倍增。

★   本書包含了聽說讀寫等練習，更附有「語料庫搜尋」（Corpus Search）單元，指引讀者使用網路語料庫，即時吸收最新語言資訊，為將來自我學習／進修做準備。

★   書中各章配有課後測驗習題，可作為隨堂測驗或自我測驗。

Features include

★   Authenticreading materials, focusing on issues related to workplace and career

★   Collocation-basedactivities

作者簡介

Preface

Acknowledgements

Unit One BEGIN YOURCAREER

Lesson 1: Jobs and Requirements

Lesson 2: Preparing a Job Application

Lesson 3: Attending a Job Interview

Lesson 4: On Your First Day at Work

Unit Two  BUSINESSMEETINGS

Lesson 1: Preparing a Meeting

Lesson 2: Making a Proposal

Lesson 3: After the Meeting

Lesson 4: High-Tech Conferencing

Unit Three CUSTOMER SERVICES

Lesson 1: Conducting Customer Service

Lesson 2: Handling Complaints

Lesson 3: Offering After-Sale Service

Unit Four        RELATIONSHIP MANAGEMENT

Lesson 1: Building Relationships inside a Company

Lesson 2: Building Relationships with Customers