Introduction
Welcome to Hotel and Hospitality English
This course gives you the English you need to talk toguests- from the moment they arrive at your hotel until the time they check outand you say goodbye.
The 24 units focus on face-to-face communication withguests, plus telephoning and writing emails.
Each unit begins with a conversation for you to listen toand read. The conversation presents the key language. Then there are activitiesfor you to practice the key language including speaking exercises.
If you see this symbol , you need to listen to the MP3.
We recommend you spend about 45 to 60 minutes on each unit.
In addition, at the back of the book, there are very usefulreference sections that you can use and refer to in your day-to-day work.
While you are working through this book, you will see thefollowing symbols after certain words:
【UK】means that the word is morecommonly used in British English.
【US】means that the word is morecommonly used in American English.
We hope you enjoy using this course.
Collins Cobuild Key Words in Business *
書林書號:00153522
作者:Mascull, Bill
ISBN:0003750450
會員價:425
柯林氏商用英文Collins Cobuild Key Words in Business (英漢對照)
書林書號:10001301
作者:Bill Mascull
ISBN:9574450023
會員價:323
柯林氏新聞英語Collins Cobuild Key Words in the Media (英漢對照)
書林書號:10001813
ISBN:957445021X
Collins Cobuild Key words in Science & Technology
書林書號:10004005
ISBN:0003750981
Collins: Workplace English 2 (附MP3一片)
書林書號:10012642
作者:Schofield, James
ISBN:9789574455225
會員價:383
Air Travel and Tourism (附MP3一片)
書林書號:10014158
作者:Kim, Young-Mi、Son, Ki-Pyo
ISBN:9789574456550
會員價:272